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West Virginia Residents be on the Lookout for Utility Scams

West Virginia Residents be on the Lookout for Utility Scams

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CHARLESTON, W.Va. (AP) -

The state Public Service Commission is warning utility customers about a scam.  

The PSC says phone calls being made to residents from people claiming to represent utility companies and threatening to shut off service unless a delinquent bill is paid. The callers then request the customer's credit card and Social Security numbers for payment over the phone.

The PSC says legitimate utility representatives calling about a delinquent bill would not specify a method of payment. It says anyone receiving such a call should verify the caller's identity, contact the utility for more information on authorized payment locations, and report calls that appear to be a scam to police.

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